Project Communication

Every Conversation in One Place

Email threads get buried. Texts disappear. Phone calls leave no record. BuildTools gives you a unified communication hub where every message is logged, searchable, and connected to your project data.

BuildTools message composer with rich text editing, attachments, and project linking

Communication Chaos Costs You

If any of these sound familiar, you're not alone.

  • 1

    Important emails lost in overflowing inboxes

  • 2

    Text message history scattered across personal phones

  • 3

    No record of phone conversations when disputes arise

  • 4

    "I never got that message" becoming a common excuse

  • 5

    Hours spent searching for that one email from six months ago

The Solution

Unified Communication Hub

BuildTools centralizes all project communication in one searchable system. Send messages to clients, trades, and team members. Attach files from your project library. Link messages to specific items. Create an automatic paper trail.

100%
Message delivery tracking
90%
Reduction in email search time
0
Lost or disputed communications

Powerful Features for Communication

Everything you need to manage communication effectively.

Rich Message Composer

Professional messaging with formatting, attachments, and project linking. Write once, reach the right people, keep a perfect record.

Message Categories

Organize communication into Messages, Comments, Drafts, and Sent. Filter and find exactly what you're looking for.

Module Linking

Connect messages to schedules, selections, change orders, or any project item. Context is preserved automatically.

Flexible Attachments

Attach files from your BuildTools project library or upload from your device. All attachments stored with the project record.

Draft & Review

Save messages as drafts to review or edit later. Never send an incomplete or incorrect message again.

Complete Message History

Every message sent through BuildTools is logged forever. Search by date, recipient, project, or content.

See It In Action

Real interface, real data, real results.

BuildTools message composer with rich text editing, attachments, and project linking

Why Builders Choose BuildTools

Real benefits that impact your bottom line.

Create an Audit Trail

Every communication documented and timestamped. Protect yourself when questions arise about what was said and when.

Save Time Searching

Find any message in seconds with powerful search. Filter by project, date, person, or content.

Professional Client Experience

Clients receive well-formatted, branded communications. Show them you're organized and professional.

Team Alignment

Everyone sees the same information. No more "I didn't get that email" or conflicting conversations.

How Builders Use This Feature

Real scenarios from real custom home builders.

1

Selection Confirmations

Send clients a summary of their selections with photos attached. Link to the selections module for easy reference. Document their approval.

Clear record of client decisions

2

Change Order Communication

Explain proposed changes to clients with attached documents. Link directly to the change order for digital approval.

Faster approvals, fewer misunderstandings

3

Trade Coordination

Message trades about upcoming work with schedule links. Share relevant drawings and specifications in one communication.

Better-prepared trades, fewer mistakes

"We had a dispute with a client about selections they claimed they never approved. Pulled up the BuildTools message with their acknowledgment attached. Case closed."

Sarah Chen

Chen Construction

Frequently Asked Questions

Common questions about communication.

Do messages go to email or just within BuildTools?

Recipients receive email notifications with the message content. They can reply via email or through BuildTools—both are captured in the project record.

Can I send messages to people outside BuildTools?

Yes! Anyone with an email address can receive messages. They don't need a BuildTools account to read and reply.

How long are messages stored?

Forever. Your complete communication history is preserved as long as you're a BuildTools customer. Export functionality available if you ever need it.

Ready to Transform Your Communication?

See how BuildTools can help your business save time, reduce errors, and build more profitably.