Feature

Construction RFI Software for Custom Builders and Remodelers

A decision buried in email is not project control. BuildTools tracks RFIs, answers, specs, clarifications, and project notes in the same system as the schedule and budget.

app.buildtools.com/communications/rfi
Marsh Creek ResidenceCommunicationsView as ClientSG
RFI LogSubmittalsMessages
RFI Log3 overdue
New RFI
Open RFIs
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RFI #SubjectAssigned ToStatusDue
RFI-042Beam clash at grid C4D. OlsenOverdueMay 18
RFI-041Stair handrail heightA. ReyesOpenMay 25
RFI-040Window flashing detailGC OfficeAnsweredMay 14
RFI-039Slab edge insulationM. TranOpenMay 27
RFI-038Electrical panel locationD. OlsenOverdueMay 16
RFI-037Tile transition at foyerArchitectAnsweredMay 10
RFI-036HVAC chase routingA. ReyesAnsweredMay 08

What it does

  • Logs RFIs with the question, responsible party, and a due date.
  • Captures answers and decisions against the original RFI.
  • Keeps specifications and clarifications searchable by project.
  • Links RFIs to plans, documents, and the work they affect.
  • Tracks open and overdue RFIs so nothing stalls the field.
  • Stores project notes alongside the schedule and budget context.

Why builders need it

When a question about a detail goes out by text or email, the answer lives wherever that thread ended up. Six weeks later, nobody can find what was decided, and the field builds it twice or builds it wrong. An RFI without a record is just a conversation.

Specs and clarifications have the same problem. If the answer is not tied to the job, the schedule, and the document it affects, the next person to touch that scope has no idea a decision was already made. Builders need RFIs and specs searchable and connected to the work, not scattered across inboxes.

How BuildTools handles it differently

  • RFIs live on the same project as the budget, schedule, documents, and plans.
  • An RFI can link to the drawing or spec it concerns, so the answer stays with the work.
  • Decisions that change scope or cost can route into change orders without re-entry.
  • AI can help draft a clear RFI from field context, or summarize an RFI thread into a decision.
  • Open and overdue RFIs surface in project intelligence so they do not silently stall a milestone.

Common workflows

  • A super logs an RFI from the field about a framing detail and tags the architect.
  • An answer comes back and is recorded against the RFI for anyone to find later.
  • An RFI answer changes scope and is converted into a priced change order.
  • A PM filters overdue RFIs to see what is holding up the schedule.
  • A team member searches project specs to confirm a decision before ordering material.

Who it is for

Quick answers

Frequently asked questions

What is an RFI in construction?

An RFI, or request for information, is a formal question raised during a project to clarify a detail, spec, or field condition. RFI software records the question, the answer, and who decided it.

Why track RFIs in software instead of email?

Email scatters decisions across threads nobody can find later. RFI software keeps the question, the answer, and the affected work searchable and tied to the job.

Can an RFI answer become a change order?

Yes. When an answer changes scope or cost, BuildTools lets you carry it into a priced change order without re-entering the detail.

Are specifications and notes part of RFI tracking?

Yes. Specs, clarifications, and project notes are stored and searchable in the same place as RFIs, so the team can confirm a decision before acting on it.

How do I see which RFIs are overdue?

Every RFI has a due date and status. You can filter open and overdue RFIs, and project intelligence surfaces ones that may be stalling a schedule milestone.

One connected platform for custom builders and remodelers.

BuildTools is the AI-first operating system for custom builders and remodelers: budget control, schedule control, client decisions, field documentation, and project intelligence in one connected platform.

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