How to Guarantee Client Satisfaction and Improve Your Reputation

As a home builder, you know what goes into good construction. But what goes into building a good workday for you? A key part of the process is efficient, effective client communication.

Happy clients are critical to your business and a good reputation is essential for new business growth. Many of your leads probably come from word of mouth, so it’s in your best interest to ensure your clients are satisfied.

That being said, you also need work-life balance. Your days and nights shouldn’t be spent in the office going back and forth with clients. The good news is that it’s possible to keep clients happy without making yourself available 24/7.impr

1. Get proactive on client communication 

You want to keep your clients happy, but if you’re anything like us, you know that client communication can quickly spiral out of control with one-off emails and phone calls.

Our advice? Establish a regular cadence for communication. We like weekly status updates because clients know when to expect them and they address most of the questions clients will have. How much progress was made on the build this week? Is that wall sheetrocked? How does the master bathroom look? Include all of these details in your weekly progress report and say goodbye to length phone calls at odd hours.

What’s better than a weekly progress report? Real-time updates. With a construction project management app, you can give your clients immediate access to changes and progress as it’s made. You control what the client has access to, so you can keep them in the loop without compromising your security.

There may be emergencies when you need to respond quickly. In these instances, like when a customer notices a mistake at the site, time matters. Try to respond within the hour. Lack of communication is a leading cause of poor customer experience, and 78% of customers have bailed on an intended transaction because of a poor experience (Source: GetFeedback).

2. Surprise and delight clients

Happy clients are crucial to your reputation as a builder. Wondering how to leave clients with a smile? Surprising and delighting your clients includes things both big and small. The key is to put yourself in their position and treat them as you would want to be treated.

It can be as simple as giving your clients access to photos for selections. Let your clients visualize what their selections look like in a Pinterest-style photo board. Add a personal touch and give them input throughout the process. Learn about their needs and reflect that understanding back to them throughout the process. Show them ways to maximize their budgets and the value of their investments. Clients appreciate the opportunity to be heard and to make the home a reflection of themselves. The last thing they want is to be sidelined in a process that results in a cookie cutter design.

Or it could be something as big as holding a well-executed site visit that leaves your client feeling satisfied with the progress of the build and excited to share your great work with their network.

3. Be decisive and authoritative

Clients choose home builders and remodelers not just for the particular homes they build or even the specific model they have chosen, but also for the expertise the sales staff, project managers, and builders bring to the table. They want to know the people they’ve chosen to work with are experts and in control of the process. Assure them that they are in good hands by answering their questions thoughtfully. Anticipate questions ahead of time so that you don’t get caught off-guard.

One of the fastest ways to hurt your credibility is to over-promise and under-deliver. Understand the things that can extend timeframes so that you don’t get caught making promises you can’t keep. Be extremely detail-oriented, too. You don’t want to miss a change order for a kitchen island or wind up footing the cost for a jetted tub because you misunderstood the customer’s intentions.

Now that social media gives so much voice to the consumer, it’s really important that you don’t commit any gaffes that could cost your company business. If you do make a mistake, however, don’t try to hide it. Be clear and transparent.

Up to 70% of unhappy customers transform into loyal customers if the mistake has been fixed exceeding their expectations (Source: Constant Contact). And 68% of customers leave brands because they are upset with the treatment they have received (Source: MyFeelBack). Even worse, 48% of customers who had a negative experience told 10 or more others (Source: InsightSquared). Getting ahead of a bad situation can end up paying dividends in the long run.

4. Stay ahead of the curve on change orders

Change orders shouldn’t cause you or your clients grief. They’re inevitable and more importantly, if they’re well-executed, they can be a great way to increase client satisfaction and your profit margins.

One of the best ways to streamline your change order process and reduce the possibility for mistakes is with digital change orders. Now, clients can approve change orders instantly, from anywhere. Plus, when change orders are approved, selections are automatically updated in your construction project management software. This keeps all trades updated on what the client wants and results in less double entry and more accuracy for you.

5. Keep in contact after the sale

Grow your business organically through referrals. To do this, you’ve got to build stellar quality homes, honor warranties, and keep in communication with your past customers. Make them feel important and valued. Engage with them through multiple channels, including social media. Let them know that their satisfaction matters to you with periodic calls, mailers, and birthday messages.

What’s the missing link in your change order process?

As a home builder, you’re used to a lot of moving parts. Even so, it’s still a challenge to execute change orders on the fly. Download our tip sheet for custom home builders and remodelers for tips on effectively managing change orders.  

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7 Strategies for Maximizing Adoption of Construction Project Management Software

You’re a leading home builder or remodeler. You have a very clear idea of where your team can improve, what systems are holding up progress, and where time and money are being wasted. You know your home building operation could be more efficient. There are specific business and operational problems you would like new technology to solve, and you have investigated the project management software options and identified the right solution.

But new technology and new processes require buy-in from more than just you. To get the most out of home building project management software, your team needs to be right there with you. Here are our recommendations for getting your crew to adopt new construction technology.

1. Know your reasons for choosing the system

This starts with understanding the benefits yourself. A great way to make sure you’ve got a grasp on exactly what new construction technology can do for you is to schedule a one-on-one demo where you can ask questions and see the system in practice. This is the quickest and easiest way to get a grasp on the return you’re getting for your investment.

Once you do this, you should understand why the software is the clear winner so you can share the benefits with your team, specifically the primary users of the software. You should be prepared to demonstrate support and technical proficiency with the product. If not you, then you should have a champion like a project manager who will learn the ins and outs of the software and help drive adoption of the new technology with your team.  

2. Develop an implementation plan

Your new software will need to be implemented in phases, which may include the following:

  • Assessment of all functional tasks relevant to software capabilities
  • Educating company stakeholders on technology capabilities and business expectations
  • Assembly of an implementation team
  • Appointment of an internal champion
  • Appointment of internal point person for tech questions
  • Data migration
  • Employee training
  • Pilot program
  • “Go-live”
  • Review of first week/month
  • Fine-tuning of the software and employee use  
  • Ongoing technical support
  • System performance evaluation at 6-month and 1-year intervals

The delegation of responsibility and accountability in your plan is especially important. Who will be responsible for selling the investment to internal stakeholders, like other power users of the software? Who will drive the implementation and who will aggregate questions and issues to work through with the vendor?

3. Engage employees in training events

A great way to share the benefits and accelerate your team’s path to proficiency is through dynamic launch and training events. Consider bringing in an expert trainer from the vendor to walk through the system and answer all questions, as well as provide hands-on training. Skilled trainers can assess the learning styles of your team members and adapt their presentations as necessary. They may want a multimedia presentation or a Q&A session. The trainer can tailor the experience to ensure your team gets the most out of it.

Allow your champion to hit the ground running by assisting the trainer. Incentivize quick learning by providing rewards to team members that demonstrate mastery of key concepts and tasks. Let the training be a reflection of your workplace culture, whether it’s formal or casual.

4. Ensure your team understands the benefits

Your employees arealready doing most of what the software offers each of them: managing budgets, adjusting schedules, making change orders, and more. The difference is that now, everything is centralized to save them time and frustration. The software is also eliminating the needs for redundant communications, updates, and tasks, cutting out much of the chaos of construction projects.

Now they can communicate more easily with one another because everything is centralized and much of the work is automated. They don’t have to do the same work twice because there are templates in place to save time. They can manage a change order with a click rather than a phone call. The list of benefits can go on and on and will look different for every team.

To get complete buy-in, have your team leaders and champion continue to extoll the benefits of the system to each of the users on a personal level. Relate the specific benefits to the individuals using the system. Meet with the group and present the improvements you are seeing in the business as the team ramps up its use of the new software. Use key performance metrics to demonstrate the benefits.

5. Expect a learning curve

No matter what system you have in place now (different software, an old ratty notebook, or no system at all), a new system will always require some level of patience. Even if your current system is slow and clunky, it’s familiar and is therefore the path of least resistance in the immediate future. Let your team know that you expect a learning curve and they should, too, but that the grass is much greener on the other side once they master the new tool.

6. Provide access to support

“Hmm, how do I _____?” That’s part of the learning curve. While your new construction application will come with instructions and helpful how-to resources, sometimes your employees just need to ask an expert. Make sure they know where to bring those questions. Let them know whether you want them to come to you or to bring them straight to product support. If it’s vendor support, give them the phone number, email address, and website they can utilize if they hit a snag, along with any other online or offline resources.

7. Ask for specific feedback

Think of the leaders on your team as your stakeholders. Keep them engaged in the process and insist on getting their input throughout to address any issues early. The continual buy-in of your champion, trainer, and point person, as well as other team leaders will go a long way in increasing employee buy-in. It’s also a valuable leadership development opportunity for your team.

Formally survey your employees periodically to track the progress of the technology solution. In the beginning, find out what parts of the new technology excite each employee most. Learn what job functions are most enhanced and where the time and cost savings appear to be originating (by position and function). Find out the aspects of your employees’ work they now enjoy more and how the application has improved their performance. Learn about concerns and issues they may have. Hold a meeting and let your team process these developments and questions so they feel they are part of the decision-making process.

These steps will increase the likelihood of buy-in from your crew and will ensure the return on investment you expect from your new construction project management software system. Want to learn more about the psychology of change and best practices for increasing adoption of new technology? Download our free ebook, How to Sell Your Crew on a New Construction Management App.

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Construction Project Management Software Gives You One Place for All Communication

During a build, effective communication is key. As a builder, you probably didn’t think sending emails, making phone calls, and following up with people would be a big part of your day. But as projects progress and you bring on new clients, the number of contacts you have grows, meaning more and more time is spent organizing schedules and relaying information.

Keeping a clear line of communication open can be a daunting task with multiple projects on the go, different subcontractors and trade partners, and several clients. Whether you’re staying on top of questions and suggestions from clients or sharing updates with your crew and subcontractors, there’s a lot of information to track and keep organized.

And you want to be organized. Imagine trying to find change order details you scribbled on a piece of paper and threw in your truck when it’s time to share those new selections with your team? Clear communication is one thing – keeping it organized and easy to access is another.

Here are three ways using BuildTools construction project management software can improve communication and avoid confusion on the job site:

Create a Single System of Reference

Stop spending your time sifting through your inbox and combing through notes you’ve jotted down here and there on your computer, in your notebook, and on post-its.

By implementing a construction project management system, you’ll have a central hub for all the communications you send and receive. They’re organized by project, so no more scouring your inbox for that one-off email that you just can’t find. Easily find short notes and long conversations alike and keep important attachments easily accessible.

Do you need to train subcontractors and clients on a new email system? Not with BuildTools! Integrating with Gmail and other email platforms, the people you email won’t have to do anything differently.

Use Technology to Your Advantage

Are all updates and changes that affect a project stored in a single tool? More likely than not, you’re used to making changes in one system and updating your team in another (or several others).

Say goodbye to juggling multiple tools for communication. In BuildTools, you can collect and log project notifications in one convenient app – no more switching back and forth. All your updates are at your fingertips and easily searchable in our unified inbox.

With BuildTools, once the update is logged, it can seamlessly send a notification to update relevant parties of the change. Take the guesswork out of your projects, and give your crew and subcontractors the right information, right away. You won’t need those to send endless emails, play phone tag, or send countless text message reminders.

Archive Your Information, Access It Any Time

Once you’ve gotten the information you need out of your emails, you may let them sit in your inbox, organize them, or delete them. But what happens if you need to refer to something you’ve deleted or “organized” so you can no longer find it?

With BuildTools, messages and attachments are all archived and organized by project. Whether you need to double-check the details of an update or get warranty work done for your clients, don’t spend time digging through your inbox. What used to take hours of phone tag to figure out can be done in seconds with a centralized inbox. Simply log in to the specific BuildTools project, select the element of the build you’d like to update, and send all the messages you need to, without ever leaving the app.

Staying organized saves you time, so projects get finished faster. Faster, easier workflows mean happier teams and clients, good news for your reputation, and more time to take on new business. So why not take back your most valuable resource – your time.

Learn more about how a construction management app can keep everyone in the loop and up to date. Our How to Improve Communication During Custom Projects gives you tips and best practices for communicating with your crew, clients, subcontractors, designers, and more.

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How to Set Proper Expectations with Clients

Change orders shouldn’t be the bane of your existence as a builder, but they often are. A single change order that falls through the cracks or one misunderstanding with a client could end up costing you. In the custom home building and remodeling space, you could be dealing with tens of thousands of dollars in lost profits.

It’s inevitable, change orders are going to happen. But the good news is they don’t have to be bad experiences. Instead of cursing every time a change order comes in, relax and set yourself up to save time and money while boosting your reputation as the builder who is easy to work with.

Here are six pro tips from experts in the industry who have been managing change orders for decades:

1. Bad News Does Not Get Easier with Time

Your clients probably dislike change orders almost as much as you. In their minds, it means their dream home just got more expensive. Even though you don’t relish the thought of having a tough conversation about money with your client, putting it off will only make things worse.

If your change order is the result of unexpected circumstances, weather-related costs, or something simply out of your control, don’t avoid it. Confirm the project scope, document it thoroughly, and present it to your client quickly. Don’t fear the change order. Deal with it.

2. Be Ready at Any Given Moment

So your client just changed the color of the bathroom tiles from beige to sand. Don’t make the mistake of mentally logging this away for later, no matter how confident you are in your ability to recall the smallest details. Get it in writing immediately while the conversation is still fresh!

If you’re keeping track of details for your job in anything that you can’t keep within arm’s length at any given time (so, basically, if it’s not your phone or tablet) you’re likely to miss things or have things fall through the cracks. At any given moment, you should be ready to grab your phone and punch in new information immediately.

3. Get a Signature

By recording information while the client is still in front of you, you can avoid that sticky and potentially expensive situation when the client says, “I said tan, not sand!” Don’t put yourself in a situation where it’s your word versus your client’s word. Get a signature before you let the conversation end.

If they see a progress photo and want to make a change remotely, no problem. You can issue a change order from a construction management app and get your client to sign off electronically. This makes everything black and white, eliminating any gray area that could potentially harm your relationship with your client or even damage your reputation.

4. Adjust on the Go

Now that the change order has been made, any number of details could need adjusting. If you’re keeping track of schedules, budget, delivery dates, and installations in a notebook, you’re not doing yourself any favors. Project management software is designed to accelerate the momentum of your job, so a change order doesn’t end up monopolizing your time.

Let the software do the adjusting for you. It locks in your change order, adjusts the budget and schedule automatically, and gives you the ability to notify everyone who will be affected by this change with the touch of a button.

5. Communicate Quickly

Your whole crew needs access to the most up-to-date info for your job, and you need to be able to confirm that they’ve seen and understood the change. With a construction project management solution, automated notifications and confirmations make sure you don’t get stuck on the phone all day calling eight different people to tell them the same thing.

With the right software you can save yourself half a day of adjusting and calling around, and you be confident that the message has reached all the right people with simple confirmations from the recipient.

6. Make Sure You Have the Right Tools

Even seasoned builders fall into bad habits because they’re busy. Doing it the right way takes time, but it doesn’t have to take that long. Having the right tools to get the job done quickly and effectively is critical.

Technology can be a game-changer, especially when it’s designed for your industry by builders who understand your everyday needs. A construction project management app can save you from messy situations, forgetting small but important details, and spending all your time repeating simple updates to your team.

You can cross all these best practices off your list with construction project management software. Once you have a tool in place, you can save yourself countless hours of adjustments, phone calls, and headaches.

We put together our Custom Builder’s Toolkit to help you handle situations just like this. Download our free tip sheet on effective change order management to find out how a construction project management app can simplify change orders, so you no longer have to worry when they inevitably come in.

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Take Back Your Most Valuable Resource – Your Time

If you’re in the middle of the bidding process, you know that it may be a while before you can actually break ground on your project. Lining up subcontractors is extremely time-consuming.

First, you need to send out requests for bids, and it takes time and effort to make sure you’re reaching out to reputable, affordable subcontractors that meet your project specifications and risk criteria. Then, it’s hurry up and wait as the subcontractors process your requests and send in their proposals. Finally, you need to budget time to sift through all of the proposals and make choices that that will meet your quality standards and keep you profitable.

One way to streamline the bidding process is with construction management software (CMS). Here are five ways CMS software can streamline the bidding process:

1. Ensure bid coverage

Say goodbye to the days of sifting through your phone and email to narrow down a list of subcontractors you want to reach out to and those you don’t. CMS ensures bid coverage by letting you select which contacts to invite, creating invitations to bid, and sharing plans and specifications with all invited subcontractors online. Trades can be automatically included in project specs and mapped to the cost codes you specify. You can even select bidders based on responsiveness, so that you can ensure you receive the right number of bids for the lowest possible pricing.

The software completes the task in minutes; simply scroll through your list, click on the subcontractors you want to request bids from, and you’re done. A great construction management application can support all of your subcontractor contact information. Your implementation team will make sure that it’s organized in a way that works for you.

2. Prequalify subcontractors

Customized forms and industry-standard ConsensusDocs preconstruction forms in the bid management tool enable you to prequalify trade contractors. Before evaluating final bids, you can eliminate subcontractors that do not qualify based on specific factors including financials, bonding capacities, current workload, past work experience, and safety records.

3. Improve communications

Not only are requests for bids expedited with construction management software, but you’re able to share updates and information with all bidders and keep track of all information accessed. This empowers subs to submit proposals and helps you communicate with them much more efficiently and productively. Because the software can be accessed on any internet-enabled device, you can have conversations in the field and the office.

Waiting for bids to come back can be a real source of frustration. You’re busy and you know your subcontractors are too, but delaying the build process while waiting on bids is an easy problem to avoid. With BuildTools, you can set due dates for all your bids along with due date reminders, so you can easily keep track of upcoming deadlines.

Due date reminders end the time-consuming process of hounding subcontractors to get their bids to you. Instead, set a reminder to be sent out a week or a few days before bids are due and get on with the rest of your day knowing that the reminder has been automated. You’ll increase your efficiency and percentage of on-time bids, allowing you to make the right decision for your client at a price that works for you.

4. Centralize bids in one easy platform

Once you get bids back from your potential subcontractors, it’s time to sift through them and find the best option. One hurdle―a lack of standardization across bids―can make them hard to compare.

Using a construction management software application allows you to standardize the submission process in order to make apples-to-apples comparisons between offers. Whether you want bids submitted in a web-based form or a simple email, a construction management platform gives you complete control over the process, not your subcontractors.

5. Stay organized

Having one centralized repository for all project information and documentation makes organizing the otherwise complex bid process a breeze. CMS allows you to keep notes for each sub, track conversations, and generate call logs so that you have records of all communications, regardless of the channel. The information is updated in real-time, sortable by field, and accessible to anyone on your team who needs it, without having to send bulky emails.

Take back the bidding process

Having your bids in order gives you the ability to make the best choice for your project while keeping it moving along at the right pace. BuildTools streamlines the bidding process to keep your build on schedule and gives you more time back in your day so you can focus on the more important tasks.

Ready to see how BuildTools can help your business? Schedule a demo with one of our software experts today.

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CPM Establishes a System for Clear Communication and a Centralized, Detailed Schedule

Every day spent on a home building site is hectic. Part of your job as a builder is preparing for the unexpected and having the flexibility to adapt to changes while keeping projects on track. While it’s a testament to your skill as a custom builder to navigate changes and mishaps, so is eliminating surprises altogether. Avoiding surprises will ensure that you stay on schedule and on budget to maximize your profitability on each project.

Missed deadlines, slow contractors, materials arriving behind schedule, and a lack of clear processes all lead to breakdowns in communication and completion delays. Sound familiar? As you know, these are just a few of the many daily issues that can throw home building projects off schedule.

Poor scheduling stems from a combination of factors: relying on memory to meet deadlines, not promptly informing impacted parties of a schedule change, and having to manually follow up with subcontractors to confirm they can perform the scheduled work when timelines are adjusted. 

The root of all building breakdowns – poor communication

Poor communication is for a common cause of disorganization and inefficiency. And it’s not just on you – everyone involved can be responsible for delays and misunderstandings. It could be a subcontractor who doesn’t communicate finished tasks, a client who doesn’t remember what they requested, or a project manager without a centralized project management system for effectively managing people and tasks.

As a result, money gets lost, the pace of the project slows down, and deadlines are missed. An influx of schedule changes can cause multiple ripples downstream, resulting in confusion, finger-pointing, and delays. Ultimately, this disorganization could hurt your reputation and affect your relationships with partners, vendors, and customers. 

Construction project management is the foundation for solid project planning and execution

Surprises are part of our industry, but establishing a proven process with a construction project management (CPM) solution goes a long way. CPM software designed for homebuilders and remodelers standardizes industry best practices for efficiency as part of your project management process. It automatically sends alerts to each contributor notifying them of any decisions or actions that affect their work, and triggers the next steps in the process. In doing so, it guarantees effective communication and accountability.

A centralized scheduling solution optimizes communication and efficiency 

A CPM solution centralizes the schedule details and all the project details each member of your team, subcontractor, or client needs in one database.. If a rainy day, a late  permit, or missing materials causes delays, all relevant resources are notified and the project is adjusted to ensure final quality delivery, even if that means extending the schedule by a few days. An always up-to-date schedule keeps you from wasting time putting out fires and manually communicating last-minute adjustments.

Progress reports keep clients in the loop and up to date on their action items

Creating a weekly report will help keep clients up to speed with project status and reduce the need for time-consuming status calls. Weekly reports should include current status of project, customer financials, latest project pictures, and approved change orders or those that still require a signature.

Creating these weekly reports on a digital platform makes distribution and documenting all items much easier for both your company and your client. Digital documentation also increases transparency, so your team knows what they’re responsible for.

There are countless other ways that CPM software benefits custom builders and remodelers. By giving you more time back in your day, you can be more efficient. This mean focusing more on quality control, following up on delegated tasks, and avoiding mishaps like a client showing up to a site where no one is working.

With a central hub for communication, your crew can post questions and comments, and view responses in real-time. Disagreements or misunderstandings can be quickly resolved through group communication using digital tools. Leveraging technology allows home builders and remodelers to centralize communication across an entire project, ensuring everyone is always on the same page.

With these tools and features at your disposal, you can finish projects on time and under budget, and exceed client expectations. You’llbe well prepared to tackle the common problems that builders face on a daily basis.

Communication is critical to a successful project. Get more tips and best practices for increasing transparency and accountability across your business. Find out how technology can help you communicate better with our ebook, How to Improve Communication During Custom Projects.

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As a home builder, you’re used to change orders. When the goal is to give your clients the home of their dreams, changes are going to spring up throughout the process – it’s human nature to change one’s mind. That being said, it’s still a challenge to properly execute changes on the fly. To ensure client satisfaction, direct your subcontractors in a timely manner, and to make sure you are paid for the extra work, change orders need to be properly documented and organized.

Execute Change Orders With Confidence

Today, many change orders still take place through a phone call or a handshake. That can be risky business when it comes execution and payment. Rather than relying on what was said about a project, cloud-based construction management apps allow you to document each step, including:

  • gaining client approval online
  • tracking additional costs up front
  • updating timelines and communicating with subcontractors

Along with keeping your clients, subcontractors, and team on the same page with change orders, construction software can also save you time. What would have taken you multiple hours in traditional paperwork can be executed from any device on the go. 

Streamline the Change Order Process

Project management software with change order functionality built in eliminates the need for double entry of information into multiple systems. Not only does this save you time and streamline the process, it also helps to eliminate discrepancies between everyone involved in the project regarding schedules and costs.

By keeping your change orders organized and in one central location, you’ll be able to disperse the right information to the right people at the right time, ensuring your project stays on schedule. This all works together to give your clients the house of their dreams while maximizing your profit and minimizing confusion.

Ready to learn more about change orders integrating with the rest of your business needs? Schedule a demo today.

When you’re building a home, the list of options your client is considering can get overwhelming. Whether they’re choosing flooring, trim, or the perfect toilet and sink, these selections are important to them, but they also mean a lot of work for you.

Giving your clients a place to digitally view their options is a great way to help clients envision their new home. But with so many platforms available today, how do you know which platform is worth investing in? Look for these three features.

1. Easy Interface

With so many different options available today, your platform needs to skillfully manage and organize selections so they’re accessible to the client, designer, and construction team. We recommend a user friendly interface so your clients can easily compare the looks of different options.

2. Single Platform and Point of Contact

The interface you choose should allow your client to approve and reject selections online. Your clients will be able to choose exactly what they want, and everyone will be kept up to date in one platform. No more waiting around to hear back about approval. Your team will receive updates in real-time, so they can get started on their work right away.

You need to be working within a single platform dedicated to your industry. This will help you get your selections approved in a timely manner and keep track of changes effortlessly. By keeping all project selections organized online where they’re available and updated at all times, you’ll eliminate the need for paperwork and duplication on multiple platforms.

The bottom line? Interfaces without this capability can cause delays in the building process, push back your completion date, leave room for error, and cost you money.

3. Easy Change Orders

During your build, changes are going to arise, which means selections have the potential to change. With a software that has integrated selections and change orders, you’ll be able to simply require a change order to be approved when a new selection is made.

The best part? The selection and change order can be approved online. No more paperwork or waiting on your client. This allows you to spend less time following up and more time tackling tasks at the top of your to-do list.

See how your business can benefit from best-in-class construction management software. Schedule a demo today.

When you’re building a house, there are a lot of moving parts to fit together. What goes into creating the house of your client’s dream is much more complex than what meets the eye.

Whether it’s creating the original plan with your clients, aligning subcontractors, creating a schedule, or any other task, keeping you and your team organized and on track is a major piece of the homebuilding puzzle.

How efficient are you at managing your team? If you’re spending hours on your phone, sending various emails, and working within multiple platforms or simply writing different things down here and there, it may be time to explore a new option.

A construction project management software is the tool you need to streamline your day-to-day processes and spend less time at your desk and more time on the jobsite.

Wondering how a construction project management software can help you? Here are 3 advantages:

1. Consolidate Your Data in One Powerful Platform

Spending your time jotting changes down, entering numbers in spreadsheets, sending emails, and re-entering information in different platforms can eat up valuable hours of your day.

What if you could do all of these tasks in a single platform? How much time could you save?

Find out today with a construction project management software like BuildTools.

2. Access from Anywhere

Questions about a project can arise at any time, no matter where you are. When you need to give an answer, it won’t help if that answer is written down at your office.

BuildTools is cloud-based, so you can access the information you need anywhere, any time. Plus,  you’ll be able to review that project budget, look over plans, or upload project photos from the jobsite.

BuildTools is available on Google Play and the App Store.

3. Save Time and Money

Your time is valuable.

Construction project management apps help you maximize what you can accomplish with the hours you put in. Keep all of your projects at your fingertips, and make updates and changes wherever you are, with the touch of a button. Communicate seamlessly with anyone involved in your project.

Stop wasting time sifting through emails. Construction project management software streamlines your communication, so you can get in touch with anyone you need to, whenever you need to.  

When confusion about change orders comes up, your construction project management software has your back.

BuildTools makes approval or rejection simple and official with a digital signature. Don’t let handshake deals come back to haunt you. You can’t afford to flush money down the drain because your client has one understanding of a contract and you have another. Get approval instantaneously, and in writing with your app. Then, if you need to, you can look back through your records and show clients what was agreed upon.

You’ll save money on operations, too. By being more organized, you can keep your team on track, keeping a tight schedule and making sure your people are where they need to be when they need to be there.

Get the Support You Need

Switching over to a new process can be daunting, even if it’s the right move in the long term. But it doesn’t have to be.

Look for a software with reliable, easy-to-access customer support. Ask questions like, “Will there be someone there to answer my questions?”, “How do I go about asking a question?”, and “Do you provide training when I add new hires to my team?”.

BuildTools is a software company built by builders, for builders. We know that your hours are extremely valuable, and you’re on a tight schedule. So we designed BuildTools with your needs in mind.  Whether you choose to be completely hands-off in the implementation process or want to be involved every step of the way, our dedicated implementation team will ensure implementation goes as smoothly and quickly as possible so you can get up and running with BuildTools right away.

Start Today

Ready to see the impact BuildTools can have on your business? Schedule a demo today.

If you own a home building or remodeling business, you know that keeping your financials in order can be a daunting task. Products like QuickBooks make it easier to understand and manage your business’s financial standing. 

But more often than not, adding a financial management tool to your project management also means that you add countless hours doing double entry across platforms that don’t integrate.

Working with a financial tool like QuickBooks doesn’t have to mean more work for your business.

The solution? A construction management software that integrates with your financial software. With the right construction management software, you’ll eliminate double entry, save time, and prevent costly errors. You’ll also be able to constantly see and understand where your finances are being allocated, and make smart financial decisions to maximize your efficiency and profit.

The Importance of Easy Set-Up

You know from experience that the promise of “the right software” isn’t enough. If it’s difficult to set up your new construction management software, that’s time, money, and productivity down the drain. You need a construction management software that comes with easy setup, including integration with other key software like QuickBooks. Since QuickBooks is an advanced, robust platform, no complicated integration should be necessary – the integration will easily sync your data, and you’ll be ready to go. The right software will automatically import all of your project, cost-code, and subcontractor data from QuickBooks, so it will be ready to go right away.

Increased Efficiency

Consolidating your information into one easy system means that your team won’t get bogged down in double entry any longer. Whether that team is small or large, they’ll be able to input data into one dedicated, fully supported construction management software, where it will automatically synchronize with QuickBooks. You’ll save time and dramatically decrease your chance for error, which means you can say goodbye to digging back through paperwork and files to find the financial discrepancy for a project.

What elements do you need to be able to integrate with your construction management platform? For starters, look for a platform that allows you to integrate your financials with these three elements:

  • Purchase orders
  • Payment requests
  • Project invoices

Integrating your financials with these three elements allows you to quickly create forms, pull information, and get change orders signed without ever leaving your construction management app. With this integration, gone are the days of opening multiple programs and files to accomplish a single task.

The Bottom Line

Between keeping projects on track, working with subcontractors, and communicating with clients, life as a builder can be extremely busy. To maintain profitable growth, a construction project management software is often the tool you need. With the right tool, you’ll be able to simplify your processes and keep your team, subcontractors, and clients on the same page.

BuildTools construction project management software was built by builders who understand your needs and have found the most effective way to streamline your day.

Want to see the QuickBooks integration in action along with other great features? Schedule a demo today.